Lesson Pricing & Policies

Pricing

Cancellation Policies:

• 
  CANCELING A LESSON: To cancel lessons and receive Make-Up Lesson Credits, you must use your DRMA Opus1 account to cancel. The deadlines to cancel lessons and still receive credits are as follows:

Weekday Lessons: 12:00 PM 

Saturday Lessons: 7:00 AM

This includes the day of the lesson. No Make-Up Lesson Credits will be issued for lessons canceled after the deadlines listed above.

• USING A MAKE-UP CREDIT: When you wish to use your credit(s), you can self-book your make-up lessons. The available lesson times are first come, first served. Your regular instructor may or may not be available. You are welcome to, and are encouraged to schedule a lesson with any available instructor on staff. A make-up lesson cannot be canceled or rescheduled once it is booked.

• NO CALL/NO SHOW: If you do not cancel your lesson using your account, and you do not show up for your lesson, you have forfeited the lesson and you will not receive a Make-Up Lesson Credit.

• EXPIRATION: Make-up lesson credits are valid for 45 days after the initial cancellation. If not used within 45 days, the credits will automatically expire. ALL unused Make-up Lesson Credits expire 30 days after a membership.

• CREDIT LIMIT: No more than three (3) Make-up Lesson Credits can be pending at a time per membership.

Substitution Policies:

• 
  If your current teacher is unable to teach a lesson, a substitute instructor may be arranged. If no substitute can be arranged, a Teacher Absence Credit will be issued to your account. Teacher Absence Credits do not expire and do not count towards the Subscription Credit Limit.
• 
  Regular lesson cancellation policies apply for lessons with substitute teachers.

Billing Policies:

• Credits can not be applied towards membership tuition.

• No refunds will be issued under any circumstances.

• Payments are to be made monthly on the first day of every month.

• A credit card is required, and will be securely processed on a recurring basis in a “card not present” environment by Card Payment Direct (DRMA Merchant Services Provider). Your agreement to these Terms & Conditions may be used by DRMA in rebuttal for any customer initiated merchant chargebacks.

Media Release Statement:

• By agreeing, I hereby grant permission to Desert Ridge Music Academy to use the image of myself and/or my child(ren). Such use includes the display, distribution, publication, transmission, or otherwise use of photographs, images, and/or video taken of my child for use in materials that include, but may not be limited to, printed materials such as brochures and newsletters, videos, and digital images such as those on the Desert Ridge Music Academy website.

Policy effective upon enrollment. Your cooperation is greatly appreciated. Policies & terms are subject to change.